Google has teamed with Mio, a cross-platform messaging service provider, to enable interoperability between Google Chat and other platforms such as Microsoft Teams, Slack, Zoom Team Chat, and others. The collaboration will enable Google Workspace clients to stay on Google Chats while messaging users across several platforms via direct messages, spaces, and group chats.
The cross-platform messaging tool was first unveiled by Google at the Google Cloud Next 2023 event, but it is now only available in beta to a limited number of people. With the latest version, all Google Workspace premium subscribers will be able to send messages to Teams and Slack users. Notably, consumers and organisations must use the Mio app to use the capability.
The new capability was revealed in a Google Workspace update. “Interoperability will enable organisations that use Google Chat and other messaging platforms within their domain to provide a more seamless experience for their users,” the company said as quoted by Gadgets 360.
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This means that users can only use this function to send messages to persons inside their own organisation. This could be beneficial for texting teammates from different teams that communicate using a separate app. However, there is a condition. Google Chat lacks a cross-platform chatting feature.
To achieve interoperability, users must first download and install the Mio app. The tough thing will be that organisations will need to acquire an additional licence to use the feature. Despite the additional stages, it might be a helpful feature in large organisations that do not use a single messaging platform for all teams.
Slack also made its artificial intelligence (AI) services available to all premium users throughout the world. Users with a paid platform subscription can now purchase an add-on to enable features like recaps, search, and chat summaries. The business also plans to include a note-taking summary generating capability in its voice and video calling feature Huddle.
Additionally, Meta stated last month that it is allowing third-party apps to interoperate with its instant messaging platforms WhatsApp and Messenger in order to comply with the EU's Digital Markets Act.
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