The Army has set up a WhatsApp number for its soldiers to post their problems directly to Army Chief Gen Bipin Rawat instead of going to the social media directly.
New Delhi: The Army has set up a WhatsApp number for its soldiers to post their problems directly to Army Chief Gen Bipin Rawat instead of going to the social media directly.
Officials said that that there is an existing system of grievance redressal within the army which is prompt. "But in case a soldier has exhausted all grievance redressal forums and is still not happy, he may contact the Army Chief's office through the new number," an official said.
However, many in the army are apprehensive about this move as they say that it will be impossible to keep out any unwarranted messages that can come on WhatsApp.
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